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Terms of Service

Effective: March 23, 2026 | Version 1.0

⚠️ LEGAL DISCLAIMER: Have this reviewed by a licensed attorney in your jurisdiction before use. These Terms govern your access to RevKin's website, services, and platforms. By engaging RevKin or signing a service agreement, you ('Client') agree to these Terms.

1. Services

RevKin provides AI-powered marketing automation, CRM implementation (GoHighLevel), lead generation systems, reputation management, and digital marketing services for home service businesses — including but not limited to HVAC, plumbing, roofing, electrical, landscaping, and pool installation companies. Specific deliverables, timelines, and performance guarantees are defined in individual Statements of Work (SOWs) executed under a Master Service Agreement (MSA).

2. Payment Terms

  • All setup fees are due 100% upon signing, prior to project kickoff. RevKin will not begin any deliverable until full setup fee payment is confirmed.
  • Monthly retainer fees are invoiced on the 1st of each month and due within 7 business days.
  • Accounts more than 10 business days past due may result in service suspension. RevKin is not liable for performance impacts or guarantee voidance caused by suspension due to non-payment.
  • All fees are in USD unless otherwise specified in the SOW.
  • Setup fees are non-refundable once work has commenced.
  • Usage-based costs (SMS credits, AI Voice minutes, call tracking overages) are billed at wholesale cost with zero markup, invoiced monthly alongside the retainer.
  • Paid advertising budgets (Google Ads, Meta Ads, LSA) are paid directly by Client to the ad platforms and are separate from all RevKin service fees.
  • Proposal pricing is valid for 14 days from the proposal date, after which pricing may be adjusted based on capacity and market conditions.
  • RevKin reserves the right to charge a 1.5% monthly late fee on overdue invoices.

3. Client Responsibilities

Client agrees to provide the following within 5 business days of project kickoff:

  • Access to existing CRM platform and customer data exports
  • Website credentials (hosting, domain registrar, CMS, Google Search Console)
  • Google Business Profile and Google Analytics 4 access
  • Ad account access (Google Ads, Meta Business Manager) — if applicable
  • Brand assets (logo, brand colors, fonts, approved photos/videos)
  • Completed Client Onboarding Questionnaire
  • Written approval of all automation copy, sequences, and campaign assets prior to deployment

Delays in providing required access, assets, or approvals will result in corresponding project timeline delays. Performance guarantee clocks will be paused during any Client-caused delay and resume only upon receipt of all outstanding requirements. Performance guarantees may be voided if cumulative Client-caused delays exceed 14 calendar days.

Client also agrees to: (a) designate a single point of contact for approvals; (b) ensure all materials provided are owned or properly licensed by Client; and (c) comply with all applicable laws including email marketing consent laws.

4. Intellectual Property

4.1 All pre-existing RevKin methodologies, templates, and systems remain RevKin's exclusive property.

4.2 All platform accounts, CRM data, automation workflows, dashboards, and custom deliverables built specifically for Client under an SOW become Client's property upon full payment of all outstanding fees. Upon contract termination, RevKin will transfer all Client-owned assets within 10 business days, provided all outstanding invoices are settled in full.

4.3 RevKin retains the right to use anonymized, aggregated performance data for case studies and benchmarking. No Client-identifying information will be disclosed without written consent. RevKin may reference Client as a customer for portfolio purposes unless Client requests otherwise in writing.

5. Confidentiality

RevKin will hold all Client data and business information in confidence and will not disclose to any third party except subcontractors bound by equivalent obligations or as required by law. Client agrees to hold RevKin's methodologies, pricing, and proprietary systems in confidence.

6. Performance Guarantee

Where a performance guarantee is specified in a signed SOW, it applies only if: (a) Client provided all required access and assets within 5 business days of kickoff; (b) Client approved all deliverables within specified windows; (c) the full guarantee measurement period is complete; (d) Client remained current on all payments; and (e) RevKin fulfilled all SOW deliverables.

Guarantees are void if: Client modifies RevKin-built systems without authorization; Client fails to respond to leads within 4 business hours consistently; Client fails to maintain operational capacity (sales staff, service crews, appointment availability); or cumulative Client-caused delays exceed 14 calendar days.

Where the guarantee is not met, Client may elect one of the following remedies: (A) Service Extension at no additional cost for up to 90 days; (B) a one-month retainer refund; or (C) contract termination with no early termination penalty. Client must select a remedy within 10 business days of the measurement period end date.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVKIN'S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED TOTAL FEES PAID BY CLIENT IN THE THREE (3) MONTHS PRECEDING THE CLAIM. REVKIN SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR LOSS OF BUSINESS OPPORTUNITY.

RevKin is not responsible for: performance impacts caused by service suspension due to Client non-payment; delays caused by Client's failure to provide required access, approvals, or assets on time; or third-party platform outages, algorithm changes, or policy updates (Google, Meta, GoHighLevel, etc.) that impact performance.

8. Termination

Either party may terminate with 30 days written notice. Minimum contract terms apply per the MSA. RevKin may terminate immediately for payment breach, false information, or conduct damaging to RevKin's reputation. Upon termination, RevKin will provide a final data export and account transfer within 10 business days, provided all outstanding invoices are settled.

9. Governing Law

Governed by the laws of the Republic of the Philippines. Disputes shall be resolved through good-faith negotiation (30 days), then mediation, before court proceedings. RevKin's registered address: Valencia City, Bukidnon, Philippines.